MSI can repair all major brands and models of flexible endoscopes. Upon arrival, all endoscopes undergo a comprehensive detailed analysis to determine the type of and the reason for damage. Prior to the commencement of any work, the customer will receive a detailed estimation with all necessary repairs required to return the instrument to original manufacturer's specifications.
Main services include:
- Free pick-up of defective endoscopes within Germany on the day the damage is reported.
- Comprehensive failure analysis and preventive repairs.
- Detailed cost estimation (20-40% lower compared to OEM service).
- 6 months guarantee on all materials and workmanship.
- Only necessary replacement of damaged parts and materials, designed to provide repair longevity and manufactured to the required quality standards.
- Minor repairs average 1-3 days and major repairs average 3-10 days.
- Loan equipment provided.
- Experienced technical staff follow standard repair procedures inspected by quality control specialists.
- Customised maintenance service contracts.
- On-site support available.