Althea

MSI can repair all major brands and models of flexible endoscopes. Upon arrival, all endoscopes undergo a comprehensive detailed analysis to determine the type of and the reason for damage. Prior to the commencement of any work, the customer will receive a detailed estimation with all necessary repairs required to return the instrument to original manufacturer's specifications.

Main services include:

  • Free pick-up of defective endoscopes within Germany on the day the damage is reported.
  • Comprehensive failure analysis and preventive repairs.
  • Detailed cost estimation (20-40% lower compared to OEM service).
  • 6 months guarantee on all materials and workmanship.
  • Only necessary replacement of damaged parts and materials, designed to provide repair longevity and manufactured to the required quality standards.
  • Minor repairs average 1-3 days and major repairs average 3-10 days.
  • Loan equipment provided.
  • Experienced technical staff follow standard repair procedures inspected by quality control specialists.
  • Customised maintenance service contracts.
  • On-site support available.

Brands serviced

  • Olympus
  • Pentax
  • Fujinon
  • Xion

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